Technology Improves Logistics Industry Performance . . . When It’s Done Right. Part 5: Carrier Compliance & Onboarding

Marc Andreessen, the serial tech entrepreneur and founder of Netscape, says, “software is swallowing the world.”  Our ability to navigate our day is predicated on how effectively we use all the screens around us. Each new website, tech company or app automates some sort of process or procedure that previously relied on manual labor or pen and paper. What used to take days can now be done in minutes from anywhere in the world.

Software is increasingly prevalent in the transportation industry. Gone are the days of hand written BOLs and fax machines; they have been replaced with full-service transportation management systems (TMS) that generate digital bills that instantly pop up on a driver’s smartphone.  In this series, we highlight six more areas where the proper use of technology improves operating performance and profitability.


Part 5: Carrier Compliance & Onboarding

Properly vetting potential vendors is commonplace in any industry to minimize risk. In logistics, knowing the quality of partners you choose not only solidifies your reputation as competent and trustworthy, but it protects you from litigation and fraud.

You can integrate these capabilities into your TMS to keep a constant eye on your carrier partners. You can perform paperless onboarding of new carriers as well as automatically request updates to their insurance and authority when they approach expiration. These services analyze a carrier’s safety and compliance scores and can de-activate them from eligibility should they not meet your desired service requirements.

Benefits of automating carrier compliance and onboarding include:

  • Enhanced accuracy to ensure that only compliant carriers get onboarded and renewed
  • Reduced cycle times spent on paperwork and monitoring
  • Mitigate likelihood of missing expiration dates on key documents
  • Avoid missing a load to deal with compliance issues

When you automate carrier compliance and onboarding:

Do: Set up specific and standardized safety parameters to which all carrier partners must adhere.  You don’t have to compromise standards when you automate; avoid any vendor that even hints at this.

Don’t: Allow exceptions to be made. One load is not worth the risk!

Previously:

Part 1: Sourcing Capacity

Part 2: Track and Trace 

Part 3: Consolidation

Part 4: Routing Guide